Bbdkk Privacy Policy — How We Keep Your Data Safe

1Introduction

Bbdkk ("we", "us") is an online betting platform based in Bangladesh. When you use the bbdkk website or app, certain information is shared with us. This Privacy Policy explains in detail how that information is collected, used, stored, and protected.

This policy applies to all bbdkk services — including the website, mobile app, live chat, email, and other communication channels. By continuing to use bbdkk, you are considered to have accepted this Privacy Policy.

If you have any questions or concerns, please get in touch with us: support@bbdkk.biz

2What Data We Collect

Bbdkk collects two types of information — what you provide directly, and what is gathered automatically through your usage.

3How We Collect Your Information

Bbdkk collects your information in three ways:

Directly from you: You provide information directly during registration, KYC verification, support interactions, and payments.

Automatically: When you use the bbdkk site or app, certain information is collected automatically — such as your IP address, browser type, and time spent on each page.

From Third Parties: Limited information may come through payment gateways or identity verification services, strictly to keep your transactions secure.

4Purpose of Data Use

Bbdkk uses your information only for the following legitimate purposes:

• Account Management: For registration, login, password recovery, and keeping your account secure.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• KYC & Fraud Prevention: To verify your identity and prevent money laundering and fraud.
• Customer Support: To address your questions and resolve any issues you may have.
• Service Improvement: To understand which features are most used and improve the platform accordingly.
• Personalized Experience: To offer promotions and bonuses tailored to your preferences.
• Legal Compliance: To meet regulatory compliance requirements.

Bbdkk will never use your information to send unsolicited advertisements. You can unsubscribe from marketing emails or SMS messages at any time.

5Data Sharing & Disclosure

Bbdkk never sells your data. However, limited information may be shared in certain specific situations:

• Payment Partners: Only the data necessary to complete a transaction is shared with payment processors such as Mobile Pay and Nagad.
• Identity Verification Services: With accredited verification agencies for the KYC process.
• Legal Obligations: We are legally required to share information when ordered by a court or requested by a government authority.
• Fraud Prevention: In cases involving serious fraud or criminal investigations.

Outside of the cases listed above, bbdkk does not share your information with any third party. Partners with whom data is shared are also bound by strict confidentiality agreements.

6Cookies & Tracking

Bbdkk uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser.

• Essential Cookies: Essential for keeping your login session active and ensuring the site functions correctly. These cannot be disabled.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which pages are used most — fully anonymous data only.
• Security Cookies: To detect suspicious activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect how some bbdkk features function.

7Data Retention Period

Bbdkk does not retain your information longer than necessary. However, certain data must be kept for specific periods due to legal requirements:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for 5 years after account closure, in accordance with financial regulations.
• KYC documents are retained for 3 years after account closure.
• Customer support conversations are deleted after 2 years.
• Analytics data is anonymized and retained for a maximum of 2 years.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

8Your Rights

As a bbdkk member, you have several important rights regarding your personal data:

• Right to Know: You can find out what personal information bbdkk holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted, provided there are no legal obligations requiring us to retain it.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Data Portability: You can receive your data in a standard, portable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights support@bbdkk.biz. We will respond within 7 business days.

9Children's Privacy

Bbdkk services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.

If we discover that personal information was inadvertently collected from a minor, we will immediately delete that data and close the account. If a parent or guardian believes their child's information is held by us, please contact us right away at support@bbdkk.biz.

10Security Measures

Bbdkk uses industry-standard technology to protect your data:

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Firewall: Advanced firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Audited by third-party security experts.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained in a secure location.

That said, no method of transmission over the internet is completely secure. In the event of a security breach, we will notify affected members within 72 hours and take all necessary action.

11Policy Updates

Bbdkk may update this Privacy Policy at any time. For significant changes, we will notify you by email or app notification — at least 7 days before the changes take effect.

Check the "Last Updated" date at the top of this page. Continued use of bbdkk after a revised policy takes effect will be considered your acceptance of the new terms.

12Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@bbdkk.biz
• Live Chat: Via the website chat button (24/7)
• Help Center: Help Center Page View

We typically respond within 24–48 hours. Complex data requests may take up to 7 business days.